Frequently Asked Questions
Everything you need to know about our luxury-inspired fragrances.
What makes Oakcha fragrances different?
Our fragrances are crafted as Extrait de Parfum, which contains a higher concentration of perfume oil (30-40%) compared to standard Eau de Parfum. This ensures a longer-lasting scent profile and a more luxurious experience.
Are your products vegan and cruelty-free?
Yes, all Oakcha products are 100% vegan, cruelty-free, and paraben-free. We are committed to ethical sourcing and never test our formulas on animals.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the United States and Canada. International shipping times vary by location but generally range from 10-15 business days.
What is your return policy?
We offer a 30-day return policy for unused or gently used products. If you are not satisfied with your scent, you can return it for a full refund or exchange within 30 days of delivery.
Do you offer samples before I buy a full bottle?
We currently offer curated Sample Sets that allow you to explore our best-selling fragrances in smaller sizes before committing to a full 50ml bottle.
How should I store my perfume to ensure longevity?
To maintain the integrity of the scent, store your bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as a bedroom dresser rather than a bathroom.